Ticket Sales

If you have an event with limited spaces, its a good idea to sell tickets in advance. Here are some things to think about when organising tickets:

How many tickets will you sell?

This is usually dictated by the size of your venue, or the size of the transport you have arranged.

 

What will the tickets look like?

The easiest type of ticket is to use a guest list, in the same way we do for GIAG events. If you sell tickets via the LUU website and the Helpdesk ticket holders will receive a receipt confirming their purchase, but no actual ticket. Instead the organisers print a guest list and tick off each person as they arrive. This method keeps costs low (no need to buy tickets), saves time (no need to physically make tickets) and is a simple way of ensuring you do not sell more tickets than you have spaces available.

If you have budding designers in your society you can make your own tickets. Bear in mind that this can be very time consuming and you'll need to be very careful that you have the correct number of tickets. You will not be able to sell these tickets online. 

The student activities team can sell your event tickets both at the Helpdesk and via the the Union website. 

 

Highlights

  • No charges at all (including no additional booking fees or costs to produce tickets)
  • Tickets available by cash or card payments online and in the Union. There is a £0.50 card payment fee at the Helpdesk
  • Ticket sales and purchasers list available to view at your societies section on the Union website
  • Messages section at your societies section on the Union website can be used to send bulk emails to all purchasers of your tickets, to give more information or to get feedback after the event.
  • The system will recognise your society members, allowing discount rates to be setup
  • Additional information can be collected as needed (e.g. mobile numbers for trips, food orders for meals)

 

How to request a sale

If you'd like tickets to be sold at the LUU Helpdesk and/or the online store you'll need to complete the Online Payment Request Form (can be downloaded from the Resource Centre page) and email it to activities@leeds.ac.uk one week before tickets are due to go on sale.

*** Coming soon, online form to request ticket sales ***

 

How to check your sales

1 Committee members should login to the Union website at classic.luu.org.uk/admin

2 Go to your society's page and then 'Groups'

3 Choose the relevent group that relates to your event and click on the name

The 'current members' are the people who have bought tickets so far.

 

How to email your purchasers

1 Committee members should login to the Union website at classic.luu.org.uk/admin

2 Go to your society's page and then 'Messages'

3 Click 'Send email' and then the 'To' button

4 Choose the relevent list of people to contact and tick the relevent box on the left. Then click 'add recipiants' at the botttom.

5 Complete the email as normal

 

How to check customisations

If you have asked for any extra information frpm your ticketholders, you'll need to open a list of their names and answers.

1 Committee members should login to the Union website at classic.luu.org.uk/admin

2 Go to your society's page and then 'Sales Report'

3 Change the date range to show the first day the tickets went on sale and todays date, then click 'Customisations'

This will produce a list of names and answers for every ticket you have sold, which you can print.

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