The activities below are available for all staff. There’s a range of options available to best suit your learning style including training workshops, University development courses and books. Most of the cost of the training is met by LUU’s central training budget.
As well as this program there will also be a separate Development Programme aimed at LUU’s Leaders & Managers. Further info will follow, if you have any queries please contact Rachel Winfield at firstname.lastname@example.org
To find out what's on offer and get started, have a look below.
Before you sign up to any training sessions always check with your line manager first.
Learn how innovative ideas emerge and become reality, at the end of the course you will have a better understanding of;
Through the course you will see that innovation can take many forms and that innovation needs people and organisations with a willingness to embrace change, to woder "What if", to challenge the status quo and most importantly to work together.
This is a free online course starting on the 8th June, an online lecture will be released each week for 3 weeks and learners can set their own pace.
To find out more and sign up visit the Future Learn website here.
Why is this for me?
This session is for you if you want to improve your ability to bring out the best in people in meetings, team events and training sessions.
Personal effectiveness, communication, influencing, understanding people.
Read the Facilitator's Pocketbook available from HR.
Attend a Facilitation session ran by LUU e-mail email@example.com to register interest in the next session.
Why is this for me?
These skills will help you improve your confidence tackling difficult customer service situations and handling customer complaints! It will also help you to deal with everyday confrontations and critical conversations.
Customer Service, communication, problem solving.
Attend a workshop on managing conflict, learn about the steps of conflict escalation, good communication skills and how to deal with disputes.
Tuesday 2nd June 16:00 -17:30
Reach Chapter 10 of 'Managing Activities' available from HR.
Read Chapter 4 of 'Neuro Linguistic Programming' available from HR.
Sign up to a free online training course in Conflict Resolution run by ACAS here.
From 1 March 2013 anyone who attends an interview panel at LUU will need to have completed some training on recruitment and selection. Take the training here. This e-learning training takes approx 2 hours to complete. There is a short test at the end, of which you must get 80% to pass. Please print out the certificate and send to HR as evidence of completing the module.
We also run training sessions for members of LUU staff wanting to become an assessor to assist with selecting candidates in our assessment centres. Speak to your Manager first, then sign up to a training session below.
18th June 2015
Why is this for me?
This training will help you become more effective with your time to achieve better results. Time management skills are important to achieve quicker, more effective day to day working. The programme will also improve your work-life balance by not having to work long hours!
Personal effectiveness, organisation, delegation.
Complete a web-based e-learning Time Management Infokit http://www.jiscinfonet.ac.uk/infokits/time-management
Follow the programme in the box on the left hand side of the webpage.
Attend an University of Leeds Personal Time Management course. Click here to book a course. * Please be patient, this link takes time! There is a cost for your department for this course, therefore please check with your Manager before you book.
This will improve your IT skills to enable you to perform your job quickly and effectively. It will also improve you ICT Literacy skills and confidence which will make you more employable!
IT, communication, analysing data.
For anyone requiring basic, intermediate or advanced Excel, Word or Microsoft Courses then email firstname.lastname@example.org for the details of the University of Leeds' IT courses to find the best one for your needs.
This learning will improve your ability to influence others outside of your direct team. It will empower you with the ability to persuade and influence in your work and achieve great results! The reading material is suitable for all members of LUU staff, particularly those who are Big Idea Leaders and Contributors on LUU's strategic plan.
Communication, relationship building, negotiation and influencing.
Complete the Influencing Others’ infoKit http://www.jiscinfonet.ac.uk/infokits/influencing-others
There is lots of reading material on this topic available from HR :
- ‘How to win friends and influence people’ by D Carnegie.
- 'It's Tough at the Top'
- Chapter 12 of 'Strategic Management'
This is suitable for all LUU managers and supervisors with the responsibility of leading 1-2-1 meetings and want to gain transferrable skills on coaching others and giving them feedback.
Attend a 1-2-1 training workshop focusing on identifying transferrable skills. Register for this here:
- February 2013
- June 2013
There are some reading materials available from HR
- Chapter 9 'Neuro Linguistic Programming'
- 'Leading your team'
- 'Little Book of Coaching'
- Chapter 13 'Firing on all Cylinders'
This is available to anyone with responsiblity for conducting 1-2-1s.
Complete an e-learning module 'the importance of criticism'.
Contact Helen Stewart to begin the training.
This is suitable for a new or existing Manager wanting to learn more about managing finances at LUU. These skills will make your job a whole lot more effective and less time consuming, as well as make us at LUU more sustainable in the longer term!
Read the article on Finance for Non-Finance Managers at
There are different reading materials that you can read.
Email George Wood for the reading materials.