Listed by Morgans City Living
Send CV to email email@example.com
£7.75 / hour
4pm-8pm Monday, Tuesday & Wednesday plus additional ad-hoc shifts
•Greet all customers in a warm and friendly manner and ensure that their query is dealt with or that they are directed to the right person.
•Ensure that all calls are answered within three rings and dealt with professionally, diverting to the relevant person or assisting with the query where possible.
•Support the rentals team with lettings admin.
•Maintain presentation of the front office and desk area, ensuring it is tidy at all times.
•Manage the key tracker, ensuring that all keys are signed in and out correctly. Chase contractors for outstanding keys.
•Ensure all rentals and sales viewings are confirmed 48 hours ahead of the appointment and check regularly for additional entries.
•Take rentals and sales enquiries when other members of the team are unavailable.
•Take Barclaycard payments and ensure that clients are provided with clear receipts and the payments are taken to the accounts team.
•Undertake contract signings.
What skills are required?
•Customer service experience
•Comfortable in a client-facing role
•Friendly and approachable
•Ability to work calmly under pressure
Flexible up to 20
Admin, Administration, Customer Service
Flexibility and Adaptability, Initiative, Interpersonal Skills, Motivation and Enthusiasm, Oral Communication, Planning and Organisation, Written Communication